Our Service Standards

The undertakings outlined below are not what we aspire to - they are what we already achieve on behalf of our valued clients. As such, this is the level of service you can expect to receive from Pi-Property Insurance as a matter of course:

Quotes within 24 hours
Initial Policy Documentation and Policy discs - delivered to you within 3 working days
All telephone enquiries - dealt with that same day
All subsequent documentation - delivered to you within 48 hours
Pre renewal visit - at least 8 weeks before renewal