Service Standards

All of our service agreements are bespoke to meet your requirements - all businesses are different and we recognise that. The undertakings outlined below are not what we aspire to - they are what we already achieve on behalf of our valued clients. As such, this is the level of service you can expect to receive from Pi-Property Insurance as a matter of course:

Quotes within 24 hours
Initial Policy Documentation and Policy discs - delivered to you within 3 working days
All telephone enquiries - dealt with that same day
All subsequent documentation - delivered to you within 48 hours
Pre renewal visit - at least 8 weeks before renewal

Congratulations to Craig Henn from Marshall & Marshall Ltd for guessing the closest rebuild value yesterday at the… https://t.co/vz6sDQ3lTT

RT @STUARTMREY Looking forward to presenting the Pi Hot Topics Breakfast Briefing tomorrow at the Surveyors Conference NEC Birmingham with…

Congratulations to Stephen Toms from Jepway Properties for guessing the closest rebuild value yesterday at the Kens… https://t.co/2gZflm7NVp

Request A Call Back

Our offices are open Monday to Friday 9am to 5pm (UK time). We will call you during this time

Latest News

Test Emergency Lighting

The Issue A considerable number of fire deaths are caused by smoke inhalation. Finding a way out is critical. Emergency lighting illuminates escape routes when the main power supply is shut down so making sure they ar ...

Find Out More

Awards and Credentials

'Insurance Broker of the Year' - UK Broker Awards

Wow! 2016 has seen us not only win 'Chartered Broker of the Year' for the third consecutive year, but we have also been named 'Insurance Broker of the Year'.

Find Out More

Claims

Our knowledge and expertise in settling property insurance claims is second to none.

We believe it’s important to help our clients when they are at their most vulnerable - and aim to exceed your expectations when it comes to our claims service.

Find Out More